Meet the Team
Cheryl Hadland founded Tops Day Nurseries in 1990 when she was 30 years old and a mother of 2 small boys. She had been a volunteer committee member and pre-school assistant in a playgroup with her 3 year old, whilst attending a pre-school leaders course. Cheryl decided that opening a day nursery that was open all day rather than just mornings was needed in the area, so she reduced her workload at her scuba dive centre and opened the first Tops Day Nursery, Tops Parkstone in Herbert Ave, Poole.
Cheryl completed a 2 year course with the PPA (now called the Pre School Learning Alliance), a Montessori correspondence course, and then the NVQ3 in Early Years Care & Education. Over the following 10 years she completed her Certificate of Education, Degree, and Masters Degree in Education at Southampton University.Read more about Cheryl Hadland
The Tops Day Nurseries Operations Team
Amy joined the Tops Day Nurseries family in Dec 2006 as deputy manager, before being promoted to Nursery Manager at Tops Boscombe. In 2013 Amy was promoted to Area Manager, Managing all central nurseries including Tops Poole, Tops Parkstone, Tops Bournemouth, Tops Boscombe and Tops Charminster.
Amy was promoted to Operations Director in 2014 and now supports all nurseries with leading training sessions, monitoring and improving quality and managing the operations team.
Amy is an Early Years Professional holding a post graduate qualification as well as a Early Years Degree. Amy has over 13 year’s childcare experience, 10 years at Tops.Read more about Amy Alderson
The Aspire Operations Team
Training Team Director
I started my career at Tops Day Nurseries as an apprentice in the first nursery in Parkstone in 1996; being one of the first apprentices to work for the company. It was here that I completed my Apprenticeship Frameworks in Early Years Levels 2 and 3 and then went on to heavily support with the opening of Tops Wareham in 2000, becoming Supervisor for the 2-3 year olds and then Deputy Manager.
In 2002, I completed my assessor’s qualification and moved to the Training Team and became the Key Assessor for Wareham. I remained here until 2006 after returning from maternity leave in 2003 and went on to be promoted to Training Manager, and only one year later to Training Director in September 2007. More recently, i have become the Operations Director for Aspire Training Team. Since that time, I have achieved my qualification in Learning and Development and Level 7 in Management.
The company has always been like an extended family to me, I myself have grown with the company, I love watching new apprentices achieve their dreams and qualifications, with some being promoted up through the company to senior roles, just like I did.Read more about Kelly Medley
The Office Administration Team
I joined Tops Day Nurseries as a Nursery Assistant back in 1990 so its fantastic seeing the company celebrate 27 years.
I have so many memories of my time here, and being part of the design team for our 18th birthday re-brand is one of my biggest achievements; it was such an honour to be asked and the whole day and re-launch was very emotional, I was so proud to work for Tops. I came into work on the morning to find birthday cards through the door from neighbours, and to see our new logo swinging on the sign outside made me cry, I thought I’d burst with pride.
I also remember reading a story to about 30 children and I was on a small chair. We had a few visitors at the nursery and everyone was listening, it was very quiet and one little girl who was sitting right in front of me was stroking my legs as I had tights on. You could hear a pin drop when all of a sudden the little girl who was stroking my legs said in her biggest clearest voice “YOUR LEGS ARE ALL PRICKLY!”
Since joining the company I have achieved my Levels 2, 3 and 4 in Childcare and my Level 7 in Management and Leadership. I really enjoy working for Tops as I love being part of such a fantastic team. We all have such amazing strengths as individuals but together as a team we achieve so much and I’m always so proud to say I’ve worked for Cheryl for 27 years. It’s like being part of a very special family.Read more about Maria Thomas-Luker
The Sales & Marketing Team
Business Development Director
I joined Hadland Care Group as Business Development Manager in 2017. I hold a Masters in Early Years Education and have Early Years Teacher Status. Prior to joining Hadland Care Group, I had worked in various roles in the Early Year sector, including owning/managing a nursery and being a management consultant for a number of other settings.
My first degree is in Business Studies; how businesses work have always interested me greatly and I think it’s really important that those involved in the Early Years sector have a good understanding of the business model it’s built on and what’s required to keep it sustainable.Read more about Harriet Pacey
The HR Team
I joined Tops Day Nurseries, Parkstone in 1996 after completing my NNEB at college as a Nursery Assistant. After a short time I was promoted to Room Manager and then Assistant Deputy Manager in 1999, during this time I gained my NVQ 3 as well as my assessors award. In 2000 I was promoted to Nursery Manager at Tops’ 3rd nursery, at The Royal Bournemouth Hospital. In 2004 after returning from maternity leave, I joined the head office team as the Internal Operations Manager and headed up the personnel team and internal policies and processes as the company started to grow. In 2008 after returning from maternity leave for the 2nd time I was offered the HR Directors position within Hadland Care Group and joined the board of directors.
“I am responsible for managing and overseeing the HR team with their individual roles to enable them to deliver a comprehensive HR service to the business. The HR team oversee the employee cycle with the company from recruiting, employment compliance, inductions, job descriptions, performance, appraisals, employee engagement, Investors in People, employment law, colleague engagement/communication, HR policies and HR statistics, training and development as well as generalist HR support across the company.
I am currently working towards CIPD HRM L7.Read more about Charlotte Percival
The Accounts Team
I started my career in finance at Fitness First in 2001, with my first role being ‘Accounts Assistant’. As the business grew I was offered opportunities to take on various finance roles which enabled me to develop my skills in the finance arena, leading areas such as cash flow management, financial reporting, budgeting, decision analysis and controlling spend. Whilst at Fitness First I completed the CIMA accountancy qualification, and I also performed my first managerial role as ‘Management Accountant’, leading a team of 5.
Subsequently I have worked at B&Q as ‘Operational Finance Manager’ for 3 years, and as ‘Retail Finance Reporting Manager’ at Ageas. The experiences I have obtained during all of these roles gave me the appetite and desire to become the leader for a company from a financial perspective, which I why I applied for the position of ‘Finance Director’ at Hadland Care Group.
I can safely say it’s the best career decision I have made, as I am enjoying the opportunity to bring some different ways of thinking and reporting into the business, whilst working with an extremely talented group of individuals, who have the interests of the children/residents/learners at the forefront of their minds at all times.Read more about Paul Lord